Daniel Castaneda currently serves as an IT Business Analyst at Cisive since March 2021, collaborating with cross-functional teams to align project deliverables with business goals. Previously, Daniel held various roles at Cisive, including Software Consultant, where contributions led to a 20% reduction in client escalations, and Software Implementation Specialist, enhancing QA processes and improving product stability. Prior experience includes IT Support Technician at HelloTech Inc., Investigator roles at Perspecta for U.S. security agencies, and a Contract Administrator at Etcetera Group. Daniel holds a Master of Science in Cybersecurity from Southern New Hampshire University and a Bachelor of Arts in Criminology from the University of Miami, alongside multiple associate degrees in related fields.
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