John Richmond

John Richmond currently serves as the Director and Head of Customer Success at CI&T since November 2022. Prior roles include Chief Customer Success Officer at NTERSOL, SVP of Customer Success and General Manager at Cloudvirga, and VP of Product Management at loanDepot. Richmond has a robust background in professional services and solution design from positions held at Tyco Retail Solutions and Tyco International, where responsibilities included program management and sales support for advanced retail solutions. Earlier career experience encompasses senior leadership roles in technology and information management in the education sector, notably as SVP and CIO at Corinthian Colleges and Heald College. Richmond holds an M.B.A. from the University of California, Irvine, and a BSBA in Business Economics from Chapman University.