Matheus Jacob possesses a diverse background in incident management and project analysis, with significant experience spanning various roles from May 2011 to August 2023. Notable positions include Engineering Intern and Project Analyst at Unify, Incident Manager roles at Sigma Telecom and IBM, and a recent tenure at CI&T as an Incident Manager. Matheus also served as an Export Analyst in the international division at EMS and as an English Language Teacher at CNA Idiomas. Matheus holds a Bachelor's Degree in System Analysis and Development from Universidade Paulista (UNIP). Expertise includes technical solution design, incident response coordination, project management, and education in the English language.
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