Ratna Pierrel

Ratna Pierrel has over 20 years of work experience in various roles and industries. Ratna currently holds the position of Learning Development and Talent Lead at CITB, starting in January 2023. Prior to this, they worked at CITB as the Learning, Development and Talent Manager, starting in May 2020. Additionally, they served as the Product Development Manager at CITB from January 2020 to May 2020.

Before their time at CITB, Ratna gained extensive experience working at IKEA Group. Ratna held multiple roles including Learning and Development Manager from January 2018 to January 2020, Talent and Succession Leader from January 2017 to January 2020, Change Manager from January 2016 to January 2020, UK & IE Customer Service Manager from February 2013 to January 2020, and Team Leader from July 2012 to March 2013.

Ratna's earlier experience includes working at VFM Services Ltd as the Deputy Operations Manager from October 2005 to January 2012. Ratna'sresponsibilities included managing key partnerships with major insurance companies, new business development, and major account management. Prior to this, they held roles at VFM Services Limited as a Team Leader from April 2004 to April 2005 and as a Desktop Investigator from December 2003 to April 2004.

Ratna began their career at Travelex as a Claims Investigator from April 2001 to December 2003 and at Thomas Cook as a Customer Service Representative from September 1998 to April 2001. Ratna also worked as a Travel Consultant at Thomas Cook from February 1998 to September 1998.

Ratna Pierrel pursued their education from 1991 to 1995 at Eastholm School where they completed their GCSE's. Subsequently, from 1995 to 1997, they attended Peterborough Regional College and earned a BTEC Advanced Leisure and Tourism degree.