Ross Baker is a seasoned professional with extensive experience in customer engagement and apprenticeship management within the construction sector. Currently serving as a Customer Engagement Advisor at CITB since May 2013, Ross Baker collaborates with local employers to identify skills gaps, assist with funding applications, and promote careers in construction. Previously, as an Apprenticeship Officer, Ross Baker focused on recruiting, retaining, and ensuring the success of apprentices across all construction trades in South West Wales, engaging with various stakeholders including local employers and further education colleges. Ross Baker's prior role as an Employment Liaison Officer with the City & County of Swansea lasted from March 2003 to May 2013. Ross Baker is currently pursuing a BA (Hons) in Social Sciences (Politics) at The Open University, expected to complete in 2026, following foundational education at Bishop Gore from 1996 to 2003.
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