Ilham TERFAS is a seasoned professional currently serving as Responsable QA/Scrum Master at Citeo since September 2020, focusing on back-end and front-end testing strategies within an Agile Scrum framework. Responsibilities include qualifying client reference features, supporting Product Owners in writing acceptance tests and validating user stories, and developing critical test plans and non-regression campaigns. Prior experience includes a functional consultant role at Disneyland Paris, contributing to the enhancement of the guest experience through mobile application testing, strategy development, and team training. Ilham holds a Licence professionnelle in Project Management and E-commerce from Université Sidi Mohammed Ben Abdellah-Fès, a Master 2 in International Finance from Aix-Marseille Université, and has completed professional training in MOA for banking, finance, and insurance.
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