Amy Brown has extensive experience in customer service and sales, currently serving as a Sales Representative and previously as a Customer Service Representative at Citicom since February 2016. Prior to this role, Amy held the position of CSR Manager at Advance Printing and Graphics, overseeing a team of customer service representatives from January 2005 to February 2016. Amy's experience also includes roles as a Typesetter and Customer Service Representative at BCT Richmond, VA, and as a Press Operator at Swift Creek Press. Amy began a career in customer service at BCT Ohio & Michigan, where initial responsibilities included business card slitting and preparing delivery routes. Educational background includes graduation from Grove City High School in 1997.