Citizens, Inc. (NYSE: CIA) is an insurance holding company serving the life insurance needs of individuals in the United States since 1969 and internationally since 1975.  Citizens operates through its insurance subsidiaries: CICA Life Insurance Company of America (“CICA LIFE”), Citizens National Life Insurance Company (“CNLIC”), Security Plan Life Insurance Company (“SPLIC”) and Security Plan Fire Insurance Company (“SPFIC”).

Insurance

Citizens

Citizens' headquarters in Austin, TX, United States

Alex Rizo

Christine York

Sheryl Kinlaw

Michelle Stark

Mitch Attales

Robert M. Mauldin

Jeffery P. Conklin

Kerry Cox

Maria Urribarri

Carlo Ortha

Alonso Santos

Jennifer Sweetland

Jennifer Robinson Sladek

Oscar Lopez

Mandy Nylin

Jerry D. Davis, Jr.

J.D. Davis

Robert B. Sloan

Frank A. Keating II

Terry S. Maness

Christopher W. Claus

Mary Taylor

Cynthia H. Davis

James K. Morgan

The Finance and Accounting Team at Citizens is responsible for managing the financial operations and reporting of the organization. This includes overseeing premium accounting, ensuring financial compliance, conducting actuarial analysis, and providing insights for strategic decision-making. The team plays a vital role in maintaining the financial health and transparency of the company, supporting its mission to serve the life insurance needs of its clients.

Finance and Accounting Team

The Leadership Team at Citizens is responsible for shaping the strategic direction and overall vision of the company. Comprised of top executives such as the VP, CFO, CIO, and Chief Marketing Officers, this team focuses on financial oversight, marketing strategy, and ensuring alignment between operational objectives and corporate goals to drive growth and maintain Citizens' status as a trusted insurance provider.

Leadership Team

The Marketing Team at Citizens is responsible for developing and executing strategic marketing initiatives to promote the company's life insurance products, both domestically and internationally. They focus on enhancing brand awareness, driving customer engagement, and supporting sales efforts through targeted campaigns, market research, and effective communication strategies. Collaborating across different regions, including Brazil, the team ensures a cohesive marketing approach that aligns with the company's growth objectives.

Marketing Team

The Operations Team at Citizens is responsible for overseeing and enhancing the efficiency of insurance services across its subsidiaries. This team focuses on quality improvement initiatives, manages international operations, and supports collaboration with channel partners to ensure seamless service delivery. By leveraging project management expertise, the team drives strategic projects that optimize workflows and enhance customer satisfaction.

Operations Team

The Sales Team at Citizens is responsible for driving revenue growth by developing and implementing effective sales strategies for the company's life insurance products. They collaborate closely with underwriting, technology, and analytics teams to optimize offerings, ensure smooth operations, and enhance customer satisfaction. The team focuses on building relationships with agents and policyholders, ultimately aiming to meet the evolving needs of individuals seeking insurance solutions.

Sales Team

The Human Resources Team at Citizens is responsible for managing employee recruitment, development, and retention while ensuring compliance with labor regulations. They oversee benefits administration, optimize HR information systems, and foster a supportive workplace culture to enhance employee engagement and performance across the organization.

Human Resources Team

Citizens

Org chart

Board & advisors

Teams

Finance and Accounting Team

Leadership Team

Marketing Team

Operations Team

Sales Team

Human Resources Team

Offices

Citizens

Org chart

Board & advisors

Teams

Finance and Accounting Team

Leadership Team

Marketing Team

Operations Team

Sales Team

Human Resources Team

Offices

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