Citizens Bank is a full service community bank with 12 convenient offices located throughout Waukesha and Walworth counties in Wisconsin. They began their long history of helping people and businesses achieve their financial goals in 1892 as Citizens Bank of Mukwonago and have since shortened their name to Citizens Bank to better reflect all the communities they serve. 

Banking

Citizens Bank

Citizens Bank's headquarters in Mukwonago, WI, United States

Jeff Standafer

Samantha Osterndorf

Sarah Oberthaler

Matt Wellford

Kelley Jensen

Adam Raychel

John P. Macy

Doug Bruins

Ann Zess

M. Scott Connor

Matthew Moroney

Warren Hansen Jr.

Cheryl Sment

The Leadership Team at Citizens Bank is responsible for setting the strategic direction and overseeing the bank's operations, ensuring that it meets the financial needs of the communities it serves. Comprised of key executives in various areas including administration, finance, commercial lending, and marketing, this team collaborates to drive business growth, enhance customer service, and maintain a strong commitment to community engagement and financial wellness.

Leadership Team

The Commercial Banking Operations team at Citizens Bank is dedicated to supporting businesses in achieving their financial objectives through efficient loan processing, documentation, and relationship management. This team collaborates closely with business banking associates and relationship managers to ensure smooth operational workflows, manage commercial loans, and provide exceptional service to business clients in the community.

Commercial Banking Operations

The Business Banking Team at Citizens Bank is dedicated to providing tailored financial solutions to local businesses, supporting their growth and success. Comprising seasoned professionals, including Vice Presidents and a Business Banking Manager, the team focuses on cultivating strong relationships, assessing business needs, and offering a range of services such as loans, treasury management, and financial advice to ensure clients achieve their financial goals.

Business Banking Team

The Finance and Credit Team at Citizens Bank is responsible for evaluating and managing the bank's lending portfolio, ensuring credit risk is minimized while supporting the financial needs of the community. This team works closely with businesses and individuals to assess creditworthiness, structure commercial loans, and provide strategic financial insights to drive growth and stability for the bank and its clients.

Finance and Credit Team

The Marketing and Digital Strategy team at Citizens Bank focuses on enhancing the bank's brand presence and customer engagement through innovative digital marketing initiatives. This team develops and implements strategic marketing campaigns, manages digital content across various platforms, and leverages data analytics to optimize user experience and drive growth in the bank's services throughout the communities it serves.

Citizens Bank

Org chart

Board & advisors

Teams

Leadership Team

Commercial Banking Operations

Business Banking Team

Finance and Credit Team

Marketing and Digital Strategy

Offices

Citizens Bank

Org chart

Board & advisors

Teams

Leadership Team

Commercial Banking Operations

Business Banking Team

Finance and Credit Team

Marketing and Digital Strategy

Offices

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