Brian Smith is a seasoned professional with extensive experience in technical support, customer success, and archival management. Currently serving as a Technical Support Engineer III at CivicPlus since May 2023, Brian previously held roles at ArchiveSocial and The University of Kansas, focusing on customer success and library services. Prior experience includes positions at Warner Music Group, where Brian managed archive holdings and oversaw digitization and preservation processes. Additional roles at Capitol Federal Savings Bank, Allen Press, Farmers Insurance, and Best Buy highlight expertise in records management, account management, and claims processing. Brian holds a Master's degree in History from Missouri State University and two degrees in History from the University of Missouri-Kansas City.
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