Michael Jacoby is an experienced consultant and trainer with a robust background in enhancing organizational processes and training delivery across various industries. Currently at CivicPlus since July 2017, Jacoby conducts needs analyses, cultural assessments, and trains clients on software solutions, leveraging extensive experience in process optimization and client communication. Previous roles include Epic Trainer at Medix™, Account Manager/Trainer at Dominion Dealer Solutions, and Network Trainer at Hotels.com, among others. Michael holds a Bachelor of Science in Sociology with a minor in Psychology from Lamar University and a Teachers Certification in Science from Lamar State College Orange.
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