Michael Taad is an experienced Technical Support Engineer at CivicPlus, where responsibilities include advanced software troubleshooting and problem solving, issue documentation, and coordination for growth opportunities. Prior positions at Monsido involved customer success management and technical support, while earlier roles at Perseus Group focused on client care and relationship management. Michael's career includes diverse experiences in sales, marketing, and healthcare as a respiratory therapist, showcasing a strong background in team collaboration, customer satisfaction, and technical communication. Educational achievements include an Associate of Science degree in Respiratory Care Therapy from American Career College and attendance at California State University-Fullerton and California State University-Fresno.
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