Cyn Newman

Cyn Newman has worked in the customer support and technical support industry since 1990. Cyn was a Freelance Technical Support Consultant from 1990 to 2014, a Senior Technical Support Advisor at Apple from 2014 to 2016, a Technical Support Maven at Owl Insights from 2016 to 2018, a Technical Support Engineer at Travel Syndication Technology from 2018 to 2020, and a Senior Customer Solutions Engineer at CivicScience since 2022. Cyn also served as a Member at Support Driven from 2016 to 2018. Additionally, they were a Stay-at-Home Mother/Home Technical Guru at House Fireheart from 2000 to 2013 and an Executive Vice President (volunteer) at Working to Halt Online Abuse from 1998 to 2000.

Cyn Newman is currently pursuing a Bachelor's degree in Software Development at Western Governors University. Prior to this, they attended Southern Polytechnic State University from 2002 to 2005, studying Professional & Technical Communication. In addition to their degree, Cyn has obtained a number of certifications from various institutions, including LinkedIn, 48in48, Codecademy, Girl Develop It, Kaggle, and Coursera. These certifications include "Confronting Bias: Thriving Across Our Differences", "Global Event 2022", "Introduction to IT Course", "Learn Navigation Design Course", "Learn Sass Course", "Learn Swift Course", "Learn Bootstrap Course", "Learn Color Design Course", "Learn Intermediate CSS Course", "Learn Git Course", "Learn R", "2021 GDI Hackathon Participant", "Analyze Data with SQL Skill Path", "Getting Started Off Platform for Data Science Course", "Learn SQL Course", "Master Statistics with Python Skill Path", "Intermediate Machine Learning", "Introduction to Machine Learning", "Learn CSS Course", and "Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential".