At Civility Saves Lives, we believe that behaviour isn't just about professionalism — it's about patient safety, staff wellbeing, and the trust that powers every healthcare team.

Founded by Dr Joe Farmer and Dr Chris Turner, Civility Saves Lives supports healthcare organisations to recognise the hidden impacts of rudeness, strengthen communication and information sharing, and build cultures of psychological safety where people and patients thrive.

We deliver evidence-based keynote presentations, interactive workshops, and Civility Consultations for healthcare teams across the UK — combining research from Riskin & Erez, Christine Porath, Gerald Hickson among many others, and the real-world experiences of frontline healthcare workers.

Because small moments of respect can lead to extraordinary outcomes.
Let's make civility the new normal in healthcare.

Civility Saves Lives

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