Eva Gallego is a seasoned professional with extensive experience in customer service, team leadership, and destination management, currently serving as a Team Leader and Destination Manager for Spain & Portugal at Civitatis.com since July 2018. Eva's responsibilities include team management, continuous training, data analysis, and the handling of customer inquiries and complaints. Previous roles encompass a variety of positions, including travel blogger and freelance translator, with a strong focus on travel, tourism, and customer relations across several companies. Eva holds multiple degrees, including Modern Languages from Universidad Autónoma de Madrid and courses in neuromarketing and business from prestigious institutions such as Copenhagen Business School and University of Virginia Darden School of Business.
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