Noelia C. is an experienced professional in customer service and team management, currently serving as Team Leader at Civitatis since July 2018. In this role, Noelia leads a team to meet departmental KPIs and resolves complex issues. Previously, Noelia held positions as Senior Customer Care Executive and Customer Care Representative at Civitatis, where responsibilities included handling customer inquiries and providing support across various platforms. Prior experience includes customer service roles at El Corte Inglés, LIKEHOMEMADRID RENTING APARTAMENTS IN CENTER S.L., Rafaelhoteles, NH Hotel Group, and NUEVOS ESPACIOS HOTELEROS SA. Noelia holds a degree in Tourism from Universidad Complutense de Madrid, obtained in June 2015.
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