Civitatis is the leading distribution platform of Spanish-speaking activities, day trips and guided tours all over the world. Civitatis.com, with over 60,000 activities in more than 2,600 destinations worldwide, was established by Alberto Gutiérrez, a young entrepreneur who combined his traveling experiences and his passion for internet and created a successful model. Passionate, ambitious and extremely focused on providing its customers with the best experiences, since its founding in 2008, Civitatis has grown to serve more than 10,000,000 clients

Travel & Leisure

Civitatis

This department focuses on creating and managing written content, ensuring it is effectively communicated and culturally relevant.

Content Development

The Development Team at Civitatis is responsible for designing, building, and maintaining the platform's technical infrastructure. This includes developing new features, debugging and optimizing existing code, managing backend processes, ensuring seamless deployment through DevOps practices, and maintaining high-quality standards through rigorous QA testing. The team consists of skilled developers, QA engineers, and DevOps engineers who collaborate to deliver a reliable and user-friendly product to enhance customer experiences across Civitatis' diverse range of activities and tours.

Development Team

This department is dedicated to providing support and assistance to customers, ensuring their inquiries and issues are addressed effectively.

Customer Care

This department oversees the strategic planning and coordination of travel destinations, ensuring efficient operations and customer satisfaction.

Destination Management

This department focuses on managing relationships and facilitating business transactions with B2B clients across various markets.

B2B Account Management

The Customer Support Team at Civitatis is dedicated to ensuring customer satisfaction by addressing inquiries, resolving issues, and providing detailed information about the company's wide range of activities, day trips, and guided tours. Comprising Customer Care Specialists and led by the Head of Customer Care, this team focuses on delivering exceptional service to enhance the overall experience for Civitatis' global clientele.

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Other teams

Development Team

Customer Care

Destination Management

B2B Account Management

Customer Support Team