Chuck Gordon is a leader in professional services and customer success, currently serving as a Consulting Director at CLA, where they oversee implementation project teams for Sage Intacct SaaS ERP solutions. Previously, Chuck held roles such as Director of Professional Services at Tyler Technologies and Sr. Director Program Management at ADP, managing substantial revenue plans and achieving national recognition for performance and client satisfaction. Additionally, Chuck has taught Service Operations Management at Bentley University and is pursuing multiple degrees, including a Master of Science in Management from Lesley University and a Bachelor's Degree in Music from Berklee College of Music. With a solid foundation in motivating service teams and optimizing operations, Chuck is dedicated to enhancing customer success through high-performing service initiatives.
This person is not in the org chart
This person is not in any teams
This person is not in any offices