Claire Boscq CSP has been ranked among the Top 10 Customer eXperience Global Gurus for eight consecutive years. An international keynote speaker and creator of the Heart-Led Business Growth Blueprint™, she brings over 30 years of expertise in Customer eXperience, mystery shopping and employee engagement, earning her the nickname the CX Energizer.
Through her Heart-Led Business Growth Blueprint™, Claire helps organisations elevate customer experience by energising their people, harmonising their spaces and leading with heart. She is also Co-Founder of Elevated eXperience, helping organisations connect Digital, Employee and Customer interactions to elevate eXperiences and accelerate growth.
Author of five books, including two best-sellers, Claire was awarded the prestigious CSP (Certified Speaking Professional) designation in 2026, received the Virtual Speakers Association International (VSAI) Breakthrough Speaker of the Year Award 2026, and was recognised as one of the Top 8 Finalists in the 2026 Motivational Speaker Awards.
Blending humour, storytelling and practical insight with a touch of French flair, Claire delivers high-impact keynotes in English and French that are engaging, dynamic and immediately actionable, leaving audiences inspired, energised and ready to take action. Elevating eXperiences, one heartbeat at a time.
2.	Core topics
✔	Customer Experience & Loyalty
✔	Employee Experience, engagement & Well-being
✔	Feng Shui, Environment Psychology
✔	Mystery Shopping, Customer Insight
✔	Trust, Engagement, Care Culture

3.	Services
✔	Keynote Presentation Stage & Virtual
✔	MC (Master of Ceremony)
✔	Workshops, Masterclass, Break out room, Webinars

https://www.youtube.com/c/ClaireBoscq
https://www.facebook.com/claireboscqkeynotespeaker
https://www.instagram.com/claireboscq/
https://www.tiktok.com/@claireboscq


Claire Boscq CSP

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Claire Boscq CSP

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