Claire’s is a global brand powerhouse for self-expression, creating exclusive, curated, and fun fashionable jewelry and accessories, and offering world-leading piercing services. The company operates under two brand names: Claire’s and ICING.



Retail

Claire's

Claire's' headquarters in Hoffman Estates, IL, United States

This department manages customer inquiries and provides assistance through various service channels.

Customer Support

This department manages and oversees the daily operations of retail stores, ensuring efficient service and customer satisfaction.

Retail Operations

This department oversees sales operations, managing district and regional sales efforts to drive revenue growth.

Sales Management

The Creative & Design team at Claire's is responsible for developing and executing innovative visual and brand strategies that resonate with the company's youthful and expressive audience. This team collaborates on everything from product designs and marketing campaigns to digital content and in-store presentations, ensuring a cohesive and exciting brand experience across all platforms. They leverage their diverse expertise in design, photography, writing, and social media to create compelling narratives and visuals that enhance Claire's reputation as a leader in fashion accessories.

Creative & Design

The E-commerce & Digital Marketing team at Claire's drives the online sales strategy and digital presence of the brand. They focus on optimizing the e-commerce platform, developing targeted marketing campaigns, managing email marketing initiatives, and enhancing digital content to engage customers. Through collaboration and innovation, this team aims to boost online visibility and ensure a seamless shopping experience for consumers across Claire’s and ICING.

E-commerce & Digital Marketing

The Leadership Team at Claire's is responsible for shaping the strategic direction of the company, ensuring operational excellence across supply chain, finance, merchandising, and human resources. They work collaboratively to enhance brand growth through innovative product development, efficient logistics, and impactful marketing strategies, while also fostering a culture of self-expression and inclusivity among customers and employees alike. Their collective expertise drives decision-making and long-term sustainability for both Claire's and ICING brands.

Leadership Team

The Supply Chain & Operations team at Claire’s is responsible for ensuring the seamless flow of products from sourcing to retail outlets, managing logistics and procurement to optimize inventory levels. This team also oversees the store presentation and retail operations, enhancing customer experience and supporting franchise and store management across various regions. By coordinating merchandise planning and operational efficiency, they play a crucial role in driving sales and maintaining Claire’s status as a leader in fashionable accessories.

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Other teams

Retail Operations

Sales Management

Creative & Design

E-commerce & Digital Marketing

Leadership Team

Supply Chain & Operations