Vanessa Thomas

Vanessa Thomas currently serves as a Customer Success Manager at CLARA Analytics, focusing on helping clients achieve operational and financial return on investment through AI implementation in claims organizations. Prior to this role, Vanessa was a Senior Program Manager at Cambridge Mobile Telematics, where responsibilities included cultivating relationships with clients and assisting them in leveraging company solutions to meet their business goals. Vanessa's extensive experience at MAPFRE included positions as a Digital Applications Specialist, Personal Advisor, and Casualty Claims Specialist, where responsibilities encompassed conducting thorough investigations, managing complex insurance policies, and ensuring effective communication with all stakeholders involved in claims handling. Vanessa holds a Master's degree in Early Childhood Education and Teaching from Eastern Connecticut State University.