Aaron Smith is an experienced IT professional with a focus on ServiceNow, currently serving as the ITSM & Automation Platform Owner at Claranet since June 2012. In this role, Aaron manages multiple ServiceNow instances across various countries and business units, emphasizing IT service management, order delivery management, and business process optimization. Previous positions include ServiceNow Developer, Automation & Integration Team Leader, and Team Leader, showcasing a strong background in application development, automation strategy, and team management. Aaron also has experience as a Business Systems Analyst and has held support roles at Star Technology Services Ltd. Education has been completed at Newent Community School and Gloucestershire College.
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