Ketan Singh

Ketan Singh's work experience includes working as a Sr. Tech Support Engineer at Clari since September 2021. Prior to that, they worked at Epicor Software from September 2016 to September 2021, starting as a Technical Support Analyst and then becoming a Senior Technical Support Analyst. Ketan also briefly worked at Epicor Software Corporation in September 2016 as a Technical Support Analyst, specializing in payment technologies and ERP solutions. Before that, they worked at Convergys as an Escalation Engineer from August 2014 to September 2016, where they handled escalated cases for Microsoft Products and updated Microsoft Tools. Despite their various roles, Ketan Singh has been consistently involved in technical support and troubleshooting, with knowledge in AWS cloud solutions, Activity Directory, and Windows Servers.

Ketan Singh earned a Bachelor's Degree in Computer Science from Maharshi Dayanand University from the year 2000 to 2012. In addition to their degree, Ketan Singh obtained several certifications, including the "AWS Certified Solutions Architect – Associate" from Amazon Web Services (AWS) in February 2021 and the "Cloud Foundations" certification from Epicor Software in July 2020.