Sofie Gränsbo is an accomplished professional with extensive experience in innovation, sustainability, and customer success across various sectors. Currently serving as Head of Innovation & Sustainability at Taptum and later at BIG Travel Sweden, Sofie leads initiatives to promote cutting-edge practices and operational efficiency. Previous roles include IT Systems Lead and Systems and Sustainability Lead at Clarity Business Travel, as well as significant contributions as a Customer Success Lead and Manager at Lime Technologies. Sofie's educational background includes a Master's degree in Sustainable Management from Uppsala University and a Bachelor's degree in Business and Economics from Lund University, complemented by various certifications and roles in customer service, management, and lifeguarding.
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