John Creswell

John Creswell is a Senior Director of Software Engineering who oversees the Salesforce Sales and Service platform at Clarivate. With a motto of "There's always room for improvement," John boasts extensive experience in facilitating communication between IT and business units to enhance systems and automate processes, often resulting in cost reductions and increased sales. Past roles include Director of Salesforce Administration at Ziff Davis and various positions at AT&T and Verizon, where John managed teams focused on training, sales operations, and customer care. John holds a Bachelor of Science in Organizational Leadership from The University of Charleston and continues to lead teams in agile methodologies while driving innovation in business automation.