John Ward is a seasoned Program and Project Manager focused on customer experience and SaaS delivery in the life sciences sector. They hold a Master of Business Administration and are PMP-certified, with extensive experience leading high-stakes initiatives for global clients. Currently, John manages enterprise SaaS implementations at Clarivate, driving large-scale projects and cross-functional coordination. Previously, they have held leadership roles at Thomson Reuters, ProQuest, and Thomson Dialog, where they excelled in stakeholder alignment and compliance. John's notable achievements include optimizing project workflows and significantly increasing project delivery success rates.
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