Mark A. is a Principal Product Designer at Claro Brasil, overseeing strategic initiatives that enhance over 15 digital self-service products and serve millions of users. With previous experience as Head of Design & Product at Singu, Mark led design and product strategy during a significant M&A process and managed multiple teams. Prior roles at Facily and Claro Brasil involved substantial contributions to product design and user experience improvement, achieving metrics such as increased conversion rates and significant transaction numbers for new features. Mark also has a solid foundation in UI/UX design through earlier positions at various agencies, showcasing a strong commitment to innovative design and effective team leadership. Mark holds a degree from UNIAESO - Centro Universitário AESO-Barros Melo.
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