Claro is the main telecommunications provider in Puerto Rico serving more than 1.8 million customers with a wide range of advanced voice, data, broadband and wireless services.

Telecommunications

Claro Puerto Rico

Enrique Ortiz de Montellano

Efrain Vega

Matias Rotondi

Fredy Enrique Martinez

Carlos Escobar

Mario Barrera

The Operations Team at Claro Puerto Rico oversees the efficient delivery of advanced telecommunications services to over 1.8 million customers. Key responsibilities include managing network operations, ensuring service quality, supporting business and carrier operations, controlling production, and driving sales through indirect channels. The team works to maintain optimal infrastructure performance and support organizational goals across voice, data, broadband, and wireless services.

Operations Team

The Managers team at Claro Puerto Rico oversees various strategic and operational facets of the business, including marketing and product development, purchasing, accounts payable, sales, IP core management, GPON construction, business customer service, and presales. They work collaboratively to enhance service delivery, drive revenue growth, and ensure efficient operations to maintain Claro's market leadership in telecommunications.

Managers

This department oversees project planning, execution, and coordination to ensure alignment with strategic objectives.

Project Management Office

This department focuses on managing and enhancing customer service interactions to ensure high satisfaction and effective support.

Customer Service Operations

The Project Management team at Claro Puerto Rico oversees the planning, execution, and successful completion of various telecommunications initiatives. They coordinate cross-functional resources, manage timelines and budgets, and ensure that projects align with corporate objectives to enhance service offerings for over 1.8 million customers.

Project Management

This department focuses on the management and development of the organization's workforce.

Claro Puerto Rico

Org chart

Teams

Operations Team

Managers

Project Management Office

Customer Service Operations

Project Management

Human Resources

Offices

Claro Puerto Rico

Org chart

Teams

Operations Team

Managers

Project Management Office

Customer Service Operations

Project Management

Human Resources

Offices

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