Alan Verma

Alan Verma has worked for a number of companies since 2006. Alan began their career at Dell International Services as an A5, providing customer service, sales and software/hardware support. Alan was later promoted to A5 (Resolution Expert) Team Manager. In 2010, they joined IBM as a Team Leader, and in 2013, they moved to J.P. Morgan as a Customer Service Specialist 2. In 2018, they joined LRN as a Project Management Partner Support. In 2020, they joined Elementor as an Onboarding Tier2 Management (Corporate Restructure). In 2021, they joined Hopin as a Product Support Specialist, and in 2023, they joined Class-ify as a Customer Success.

Alan Verma has an education history that includes an H.S.C from Mumbai University, obtained between 2000 and 2004, with a field of study in E-Commerce/Electronic Commerce, as well as an S.S.C from ST. Joseph's High School, obtained between 1989 and 1998, also with a field of study in E-Commerce/Electronic Commerce. Additionally, Alan has obtained four certifications from LinkedIn, including Coaching Skills for Leaders and Managers, Customer Service Foundations, Customer Success Management Fundamentals, and Having Difficult Conversations: A Guide for Managers, all obtained in May 2022.