John Tam

John Tam is a seasoned professional with extensive experience in change and release management, currently serving as a Senior Feeds Analyst at Class since November 2021, where responsibilities include supporting SuperStream and resolving client issues while identifying process improvements. Prior to this role, John Tam worked at Optus from 2003 to November 2021, holding multiple positions including Change Release Manager, where management and coordination of complex code and configuration changes were key responsibilities. Earlier roles included Release Manager at Bupa Australia and Optus, focusing on managing release activities for complex applications. John Tam's career began at Telstra as a CSO, and foundational skills were built as a System Designer at Optus. Educational qualifications include a Bachelor of Science in Applied Mathematics from UNSW and a Graduate Diploma in Data Processing from the University of Technology Sydney.