Ricky Spaulding

Ricky Spaulding PMP has a diverse work experience starting with their current role as the Director of Digital Engagement and Business Analytics at Classical Conversations since January 2023. Prior to that, they worked as a Digital Marketing Manager at Classical Conversations from August 2021 to January 2023.

Before joining Classical Conversations, Ricky held various positions at Elevate Experiences. Ricky served as the Director of Client Services from September 2019 to August 2021, where they were responsible for managing client relationships. Ricky also worked as a Growth Coordinator/Account Manager from April 2019 to September 2019, an Experience Leader from December 2016 to April 2019, and a Field Staff from December 2012 to December 2016.

Ricky also gained valuable experience at Chick-fil-A Restaurants, where they served as the Director of Financial Return from an unspecified date in 2014 to 2016. In this role, they were responsible for recruiting, staffing, and maintaining relationships with vendors and VIPs. Ricky successfully increased sales by 35% through the restructuring of the drive-thru ordering process.

Before that, Ricky worked at Omni Insurance Group, Inc. as an Initial Action Unit Representative from an unspecified date in 2013 to 2014. Ricky demonstrated strong leadership skills by exceeding hourly goals and effectively managing a high volume of inbound calls.

Ricky's early career includes a role as an Experience Leader at Booster from an unspecified date in 2011 to 2013.

Overall, Ricky Spaulding PMP has a strong background in digital marketing, client services, leadership, and operations management.

Ricky Spaulding PMP holds a Master's degree in Business Administration (M.B.A.) with a specialization in Organizational Leadership from Liberty University, completed between 2014 and 2016. Prior to that, they earned a Bachelor's degree from Toccoa Falls College, awarded between 2007 and 2011. Ricky has also obtained the Project Management Professional (PMP) certification from the Project Management Institute in 2021.