Abel Hao Tian

Abel Hao Tian is an experienced marketing and account management professional currently serving as an Account Manager at ClassPass since March 2024. Formerly the Head of Marketing at BAIT Restaurant, Abel successfully implemented marketing strategies that led to a 10% increase in monthly revenue and a 25% boost in customer retention. Previous roles include Key Leader at lululemon, where revenue grew by 20% during the pandemic, and Brand Manager at Leica Camera Ltd, achieving a 25% revenue increase through innovative marketing strategies. Abel began a career in customer service as a Flight Steward with Singapore Airlines, maintaining a 100% safety compliance rate and a 95% customer satisfaction rate. Abel holds a Canadian Pre-University degree from Taylor's University and a foundation degree in Japanese Language and Literature from Ikoma Language School.