Cyril Guillerm

Cyril Guillerm has a diverse work experience spanning various industries and roles. Cyril began their career in 2011 as a Sports Marketing Research Analyst at Kermasport, where they conducted market research and supported the commercial team in creating sales arguments. In 2012, they became a Project Manager for Online Sales and Customer Loyalty at the same company, analyzing e-commerce strategies of competitors.

In 2013, Cyril joined Centre de Gestion de la Fonction Publique Territoriale du Finistère, first as an Adviser of Management Control Framework, where they worked on cost accounting and the development of dashboards. Cyril then became a Concours and Examinations Advisor, responsible for organizing entrance exams and managing candidate applications.

Cyril's next role was at Cadiou Industrie SAS in 2015, where they served as a Sales Administrator in Customer Service. Cyril resolved disputes, provided concrete solutions to customers, and supplied them with various products. Cyril briefly worked as a Marketer at PhoneBox in 2015 before returning to Cadiou Industrie SAS as an Administrator of Sales and Customer Service.

In 2016, Cyril joined Cadiou Industrie SAS as an After-Sales Service Sales Administrator. Their responsibilities included resolving customer disputes, providing solutions, and supplying products. Cyril then had a short stint as a Commercial Digital BtoB at Solocal Group in 2017.

Most recently, Cyril worked at Treatwell from 2017 to 2020 as an Account Manager, handling customer accounts and managing relationships. In 2020, they joined ClassPass as an Account Manager.

Overall, Cyril Guillerm has gained experience in account management, sales administration, customer service, market research, and project management throughout their career.

Cyril Guillerm obtained a Master's degree in Administration des Entreprises with a focus on Gestion, Economie, Droit, and GRH from the Institut d'administration des entreprises - Université de Poitiers in 2013. Prior to that, from 2010 to 2012, they pursued a Master's degree in Management du Sport with specializations in Marketing, Gestion financière, and Communication at the Faculté des sciences du sport - Université de Poitiers. In 2009, Cyril completed a Bachelor's degree in Management du Sport at Université Rennes II - Haute-Bretagne. Before their undergraduate studies, from 2006 to 2009, they attended Université de Bretagne Occidentale, focusing on Sciences et techniques des activités physiques et sportives.