Gaelyn Cobb

Senior Project Manager at Classpass

Gaelyn Cobb has a diverse work experience spanning several companies and roles. Starting in 2008, they worked as a Peer Educator/Administrative Assistant at Boulder Youth Body Alliance, a nonprofit focused on eating disorder prevention. Gaelyn helped coordinate meetings and organized lobbying trips to Washington, DC.

In 2015, Gaelyn became a Manager on Duty at Under the Sun Eatery and Taphouse. Gaelyn excelled in guest interaction, problem-solving, and training new servers. Gaelyn was responsible for nightly deep cleans, calculating tips, and closing down the restaurant.

In 2016, Gaelyn transitioned to Office Manager at Avery Brewing Co. Gaelyn managed various office tasks such as planning strategies, assisting marketing and human resources teams, and handling invoices and sales orders.

Joining ClassPass in 2018, Gaelyn first worked as a Customer Experience Associate, addressing customer inquiries and relaying site issues. Gaelyn then took on the role of Client Solutions Associate, overseeing B2B accounts, launching programs to employees, and creating marketing materials for employee engagement.

In 2020, Gaelyn joined Nearpod as a Customer Success Manager, ensuring customer satisfaction and resolving challenges.

Returning to ClassPass in 2021, they were initially a Corporate Account Manager, and later moved on to become a Sales Operations Specialist, and finally, a Senior Sales Operations Specialist.

Overall, Gaelyn has a strong background in customer service, account management, operations, and office administration.

Gaelyn Cobb attended the University of Colorado Boulder from 2011 to 2014, where they earned a Bachelor's degree in Psychology.

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Peers

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Timeline

  • Senior Project Manager

    December 1, 2023 - present

  • Senior Sales Operations Specialist

    March, 2023

  • Sales Operations Specialist

    April, 2022

  • Corporate Account Manager

    June, 2021

  • Client Solutions Associate

    September, 2019

  • Customer Experience Assosicate

    December, 2018