Md Raza Ansari

Md Raza Ansari is the Head of Operations at Classplus, where they drive operational excellence and customer satisfaction in the B2B Edtech SaaS sector. With over eight years of experience in operations and customer experience, they have previously held key roles at Amazon, including Customer Service Associate and Business Generalist, where they managed internal operations and supported key accounts. Md Raza holds a Bachelor's degree in Mechanical Engineering with distinction from the Greater Noida Institute of Technology and an MBA in Operations from the Institute of Management Technology, Ghaziabad. They have also worked briefly as a Structural Process Engineer at OPPO.