Melissa Crowley possesses extensive experience in guest and student experience management across various sectors. Beginning a career at Target as Executive Team Lead for Guest Experience, Melissa oversaw daily store operations, sales, and a staff of 160. Subsequent roles at Southern New Hampshire University included New Student Academic Advising Team Lead and Director of New Student Advising, focusing on enrollment, student outreach, and retention. In recent positions, Melissa served as Assistant Vice President in Customer Experience Technology and Student Advisement, alongside her work as an Enterprise Partner Success Manager at EdSights. Educationally, Melissa holds a Bachelor of Arts in English from Plymouth State University and a Master of Science in Higher Education/Student Affairs from Kaplan University.
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