Leonardo Grimaldi Jr currently serves as an Operational Security Analyst at CLEAR, where responsibilities include data analysis, dashboard creation, and stakeholder communication to enhance decision-making processes. Previously, Grimaldi held various roles at CLEAR, including Training and Quality Assurance Coordinator and B2B Member Care Specialist. With a strong background in customer service, experience includes positions as Customer Care Supervisor at HelloFresh and Senior Customer Care Associate at Quidsi Inc., a subsidiary of Amazon. Additional roles involve management and training at Montclair State University, as well as early career experiences in hospitality and IT support. Grimaldi holds a Bachelor of Arts in Classics and Classical Languages from Montclair State University.
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