Mike Slutz is a skilled IT professional with extensive experience in customer service and technical support across various industries. Currently serving as a Service Desk Analyst at CLEAR, Mike has previously held roles such as Product Support Technician and Information Technology Help Desk Technician at The Home Depot, where responsibilities included diagnosing and troubleshooting technical issues. With a background in management as a Customer Service Manager at Windsor Fashions and Senior Manager of Engagement and Retention at Beachbody, Mike successfully led teams to enhance customer experiences. Previous experience at Verizon Wireless encompassed numerous roles, including Customer Experience Consultant and Data Consultant, focusing on performance metrics and customer retention. Mike holds a Cybersecurity Certificate from The University of Texas at Austin and a Bachelor's Degree in English Language and Literature from the University of Southern California.
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