Rob Bodnar has extensive experience in operational management and customer care, currently serving as General Manager of Member Care at CLEAR since July 2018, where contributions include saving over $500k annually through meticulous auditing of membership refunds. Prior roles at CLEAR included Operations Manager, East, and Sr. Member Care Specialist, demonstrating a strong background in issue resolution for corporate sales events and collaboration with legal and privacy teams. Previously, Rob worked as Customer Service Department Head at Stop & Shop from January 2014 to October 2021, overseeing customer service operations and employee scheduling. Rob holds a Bachelor's degree in Communication and Media Studies from Montclair State University, completed in 2017.
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