James Carter

James Carter has a history of working at Clearanswer Call Centres since September 2010, starting as a Sales Agent and moving up to roles such as Sales Trainer, Sales Manager, Senior Sales Manager, Call Center Manager (Temp), and currently serving as the Duty Operations Manager. Throughout their tenure, James has demonstrated skills in planning, forecasting, scheduling, client engagement, performance management, team development, and successfully implementing new procedures to meet company goals. With a GCSE degree in Maths from Kingswood College of Arts, James has shown dedication and growth within the call center industry.