Clearanswer Call Centres
James Carter has a history of working at Clearanswer Call Centres since September 2010, starting as a Sales Agent and moving up to roles such as Sales Trainer, Sales Manager, Senior Sales Manager, Call Center Manager (Temp), and currently serving as the Duty Operations Manager. Throughout their tenure, James has demonstrated skills in planning, forecasting, scheduling, client engagement, performance management, team development, and successfully implementing new procedures to meet company goals. With a GCSE degree in Maths from Kingswood College of Arts, James has shown dedication and growth within the call center industry.
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Clearanswer Call Centres
Established since 1998 Clearanswer is an expert provider of contact centre solutions. Whether phone, chat, email or text; from inbound customer service calls or to outbound sales, Clearanswer can handle all your customer contact needs. We specialize in high-quality, high-service interactions with your most valuable asset - your customers! Our highly skilled agents develop rapport with your customers, even on single interactions, creating consumer loyalty and retention. We measure customer engagement and first-call resolution so your customers leave our interactions with their expectations exceeded, not just met. It's a true "wow" experience.