Clearbrook
Nichole C. has extensive experience in customer service and support roles, currently serving as a Supported Living Assistant at Clearbrook since October 2022, providing vital assistance to clients with intellectual disabilities. Previously, Nichole worked at Mauser Packaging Solutions for eight years, progressing through various positions including Customer Service Trainer, where responsibilities involved arranging training sessions and developing procedures, and Interim Customer Service Manager, overseeing a team of representatives. Nichole also held roles at Verizon Wireless as a Coordinator - CHAT, where skills were applied in resolving technical issues and assisting customers through online chat, and at School Health Corporation, providing inbound customer support. Nichole's education includes a Supply Chain Management Certificate from Harper College and study at Pima Community College.
Clearbrook
What started in 1955 as a parent’s response to the unmet educational requirements of their children with special needs, Clearbrook is now a leader in the field of intellectual/developmental disabilities. Clearbrook is committed to creating innovative opportunities, services and supports for people with. Each year, we serve over 8,000 children and adults—as well as their families— in over 160 communities throughout northern Illinois. Clearbrook provides personalized children’s, adult day, employment, residential and clinical services at more than 60 locations throughout the Chicago area and is the largest provider of home-based services in the state of Illinois. Employing more than 900 people, we’re proud to report that 92 percent of every dollar raised goes directly into programs and services. For more information, please visit www.clearbrook.org.