Jonathan Wilson has a diverse professional background spanning over 17 years, beginning with a career as a Store Manager at GameStop from November 2006 to November 2013. After this, Jonathan served as a Lacerte Tax Support Analyst at Intuit from November 2013 to May 2014, providing exceptional customer care and support for tax software. Jonathan continued to advance in roles at [24]7 and Genpact, including as a Front Line Manager and Hiring Executive. From June 2022 to October 2023, Jonathan worked as a Recruiter at Nesco Resource before transitioning to the role of Customer Experience Team Lead at ClearCaptions, LLC in October 2023. Throughout this career, Jonathan has accumulated extensive experience in customer support, operations management, and team leadership. Jonathan is currently pursuing a degree in Communications at the University of Maryland Baltimore County, building on earlier education at St. Maria Goretti High School in Theatre Arts.
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