Courtney B.

Courtney B. has a diverse range of work experience in various industries. Currently, they are serving as the Head of Operations at ClearCOGS since February 2022. Previously, from February 2018 to March 2020, Courtney worked as the Community Director at 1871, where they oversaw membership and programming teams and managed $1.7 million in annual revenue.

Before that, they worked at The Art Institute of Chicago as the Associate Director of Member Experience from March 2014 to January 2017. In this role, Courtney applied data-driven analytics to retain more than 100,000 constituents and generate $8.7 million in annual revenue. Courtney also contributed to a 58% increase in member visitation through dynamic communications and compelling events.

From December 2011 to February 2014, Courtney was the Manager of Membership and Annual Fund at the Museum of Contemporary Art Chicago. Courtney supervised a membership team, revamped the membership structure, and implemented targeted messaging to increase Annual Fund revenue by 25%.

Prior to that, they worked at Drayton Hall/National Trust for Historic Preservation as a Development Coordinator from April 2007 to December 2011. In this role, Courtney managed a database containing more than 32,000 records and provided training, incentives, and data-driven analytics to increase acquisition sales by 12.7%.

Courtney also has experience as a Conductor's Assistant at the Conductive Education Center of Orlando, Inc. and as a Museum Specialist at The Mennello Museum of American Art. Additionally, they worked as a Sales Associate at Spoleto Festival USA.

Overall, Courtney B. has a strong background in operations, community management, member experience, development coordination, and sales.

Courtney B. attended the College of Charleston from 2001 to 2005, where they pursued a Bachelor of Arts degree in Art History. In 2003, they also studied Art History at the Santa Repartata International School of Art. In 2010, they obtained a Master's degree in Art Crime Studies from the Association for Research into Art Crimes (ARCA). Additionally, Courtney B. participated in an unspecified program at the British Universities North American Club (BUNAC) in 2005.