Steven Rademaker

Director; Customer Care at Clearent

Steven Rademaker has extensive work experience in various leadership roles. Steven is currently the Director of Customer Care at Clearent, where they support a team and provides payment and terminal support. Prior to this, they worked as the Director of Customer Service at Spectrum Business, overseeing customer care functions. Steven also served as the Director of Customer Experience at Insight Communications, where they managed customer relationships and improved processes. Earlier in their career, they held positions at AAF International, Harshaw Trane, and ComEd, where they gained experience in marketing, business development, and technical engineering.

Steven Rademaker earned a Bachelor of Science degree in Mechanical Engineering from Purdue University, which they attended from 1987 to 1991. Steven then pursued further education at Bellarmine University, where they obtained a Masters degree in Business Administration from 1995 to 1999. In addition to their formal education, Steven has also obtained certifications such as Lean Six Sigma Black Belt from the Six Sigma Global Institute and Project Management Professional (PMP) from the Project Management Institute. The specific dates for earning these certifications are not provided.

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Timeline

  • Director; Customer Care

    March, 2022 - present