Aila M. possesses extensive experience in software engineering and technical support, currently serving as a Site Reliability Engineer at ClearGov since June 2023. Previous roles include Senior Technical Support Engineer where collaboration with Product Management and Engineering teams facilitated resolution of complex client issues, and Support Engineer III at Amazon, focusing on critical recruiting systems and implementing JavaScript solutions. Aila has also worked as a Junior Software Engineer at Author by Humana and Software Engineer at Creative Computer Solutions Inc., contributing to full-stack development and software maintenance. Educational qualifications include a Software Engineering Immersive Certification from General Assembly and a Cyber Security Administration certificate from Sullivan College of Technology and Design.
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