Coty M.

Coty M. has a diverse background in the field of technology and software engineering. They have experience in various roles, ranging from technical support to software development.

Most recently, Coty worked as a Senior Technical Support Engineer at ClearGov, where they provided expert-level technical support and resolved complex software issues. They collaborated closely with Product Management and Software Engineering teams to diagnose and troubleshoot client issues.

Prior to that, Coty served as a Support Engineer III at Amazon, where they handled a high-volume ticket queue and resolved critical issues for the company's key recruiting systems. They also implemented engineering solutions, leveraged AWS cloud services, and executed complex SQL queries for effective database management.

Coty also gained experience as a Junior Software Engineer at Author by Humana, where they were responsible for full-stack development, software design, and architecture. They wrote code in JavaScript and PHP and conducted peer code reviews to maintain a high-quality codebase.

Additionally, Coty worked as a Software Engineer at Creative Computer Solutions Inc., where they developed and maintained software for accounting solutions. They also assisted the lead developer with software design and coding.

Before transitioning to software engineering, Coty gained experience as an Information Technology Administrator at Tailor Made Health, providing technical support for over 125 employees. They managed IT infrastructure and devices and completed CAT cable runs for networking workstations.

Coty's earlier experience includes roles such as a Technical Operations Specialist at VetData, a Field Dispatch Technician at CompuCom/Elite Tek, and an Assistant Technician at WIZARD CARPET & RUG CLEANING LLC. They also worked at Amazon.com, where they served in various roles, including Tote Crew, Picker, Inbound, Trainer, and Packer.

Overall, Coty M. has a strong background in technology support, software engineering, and IT administration, with experience in various industries and companies.

Coty M. pursued their education with a focus on computer software engineering. In 2021, they completed a Software Engineering Immersive Certification program from General Assembly. Prior to that, from 2017 to 2018, Coty obtained a Certificate in Cyber Security Administration from Sullivan College of Technology and Design. In 2010-2011, they studied History at Jefferson Community and Technical College. Coty completed their high school education at South Oldham High School from 2006 to 2010, where they followed a college preparatory curriculum. Additionally, in May 2018, they obtained the CompTIA A+ Certification from CompTIA.