Faisal A. is currently a Debt Resolution Lead at ClearGrid, where they focus on improving efficiency in collections and combating fraudulent activities. With a Bachelor's degree in Criminal Justice and Corrections from McNeese State University, Faisal has a strong foundation in developing quality standards and inspecting fraud. Previously, they held various roles in collections and legal consulting, including Senior Collections Supervisor at Tabby and Collections Manager at MIS Pay, where they managed teams and implemented creative solutions to enhance performance. Faisal is dedicated to fostering a communicative environment that balances performance analysis with team development.
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