Aliya Abbas

Aliya Abbas is a professional with extensive experience in customer operations and success management. Currently serving as a Global Customer Operations Specialist at ClearScore since October 2023, Aliya focuses on enhancing user experience through a user-centric approach. Previously, as a Customer Success Manager at Concentrix, Aliya facilitated seamless client onboarding and achieved a 26% increase in customer retention rates through innovative strategies. Aliya also held roles as a Customer Operations Manager and Business Development Executive at RepStack, where responsibilities included CRM optimization and contract negotiation. Early career experience includes positions as a Trainee Accountant at MAT Partnership Accountants and an Accounting Intern at Oakland Accountants LTD. Aliya holds an Advanced Diploma in Accounting and Finance from BPP University and has completed ACCA studies.