Ian Strong

Ian Strong has extensive experience in customer relationship management and data operations within various prominent organizations. Notable positions include Head of CRM Operations and Data at ClearScore, Head of Customer Data & Interactions and Head of Campaign Selections at Direct Line Group, and Manager of CRM Customer Management at John Lewis & Partners. Ian Strong also has a background in customer insights, having served as a Senior Customer Insight Analyst at both John Lewis & Partners and Waitrose, as well as a Campaign Analyst at John Lewis.