Kim Harvey has extensive experience in customer support and service across various roles and industries. Currently serving as a Customer Support Manager at ClearScore since December 2022, Kim previously held positions such as Customer Support Specialist at Citymapper, focusing on fintech transport solutions and B2B client support. Kim's earlier experience includes Senior Sales Assistant at The Pantry Underwear, where skills in customer service and team communication were pivotal, and Customer Service Administrator at Canada Life, dealing with diverse pension services. Additionally, Kim worked at TK MAXX in several capacities, including Loss Prevention Investigator and Customer Service Team Leader, gaining expertise in loss prevention, staff training, and customer satisfaction.
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